A chief executive once told me "I will pay anything to fix it but nothing to prevent it". We were talking about staff getting health problems from working at computers all day. You wouldn't think that being sat down, pounding a keyboard, and pushing a mouse is actually a life threatening activity but this kind of work is the direct cause of over half of all the people off sick in the UK today.
The perspective of the CEO was that the cost of the injuries over a year was considerably less than the cost of providing a better working environment. Apart from a lack of concern for the people who were working for him you have to wonder if the sums really add up.
The Health & Safety Executive, the Chartered Society of Physiotherapists, and the Chartered Institute of Personnel Development, all have research data which agrees that this is a growing and expensive problem. The problem is called Musculo Skeletal Disorders or MSDs and covers back pain, Repetitive Strain Injury RSI, whiplash, and a host of other conditions including, tendinitis, tennis elbow, carpal tunnel syndrome, golfers elbow, tenosynovitis, De Quervain's syndrome, to name but a few.
"You don't need to live with this waste of time, money, and people" says Paul Goddard, RSI expert and education officer at Keytools. "For example, you wear a seatbelt to prevent a possible injury, it won't help after the event!" There are plenty of other strategies that companies put in place as preventative measures.
Your organisation very likely has a healthcare programme, safety training, fire extinguishers, and security systems all of which are there for "in case" something bad happens." So why don't employers do a bit more to make workstations easier to use and less damaging for employees?
Organisations have measured the costs but got wrong outputs. Getting all of the sum of the wages, additional workload of employees and the missed opportunity, prevention will earn more than not working. E-bay, Visa and HP who has their own say in their field, the enhancement of their productivity has been positively credited having reduced their costs because of the absence of the employee.
In some case studies, organisations that have planned programme of office ergonomics and using of right equipments can feel within 2 years of return of investment. CEOs now can be proud and say that "I have no worries to fix because I paid to prevent!
The author, Paul Goddard is the UK's foremost expert on assistive technology for people with RSI and his company, Keytools provides ergonomic keyboards and mice to assist with the prevention of RSI.
Posted under arthritis
This post was written by Paul Goddard on March 3, 2010
